Effective Date: July 7, 2026

The Center for Advancement of NextGen Deaf (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our organization.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, mailing address, and any information you submit through contact forms, appointment requests, donations, or other communications with our organization.

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests.
  • Schedule and confirm appointments.
  • Send appointment reminders and scheduling updates.
  • Notify patients when hearing devices, equipment, or backup processors are ready for pickup.
  • Provide follow-up information related to our services.
  • Send important office updates and announcements.
  • Improve our website and services.

SMS Communications

If you choose to receive SMS messages from us, you may receive appointment reminders, appointment confirmations, scheduling updates, notifications that hearing devices or equipment are ready for pickup, follow-up care information, and office updates.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office.

Information Sharing

We do not sell or rent your personal information. We may share your information with trusted service providers only as necessary to operate our organization, provide services, or comply with applicable laws.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience and remember your preferences. You may disable cookies through your browser settings if you choose.

Data Security

We take reasonable measures to protect the personal information you provide from unauthorized access, disclosure, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive SMS communications, you agree to receive text messages from the Center for Advancement of NextGen Deaf. These messages may include appointment reminders, appointment confirmations, scheduling updates, notifications that hearing devices or equipment are ready for pickup, follow-up care information, office updates, and responses to your inquiries.

Message frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For assistance, reply HELP or visit https://cangd.org/.

For more information about how we collect, use, and protect your information, please review our Privacy Policy at https://cangd.org/privacy-policy/.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the information provided on our Contact page.